Fix HP EliteBook® 8440p Shutdown Issue
What are the reasons and solutions for HP EliteBook 8440p not to shut down?
HP EliteBook 8440p laptop comes with Intel Core i7-720M or Intel Core i7-620M or Intel Core i5-540M processor. It uses 8 GB of DDR3 SDRAM memory with 1333 MHz memory speed. By default, it is available with Genuine Windows 7 Operating system or Genuine Windows Vista Operating system. It has 14-inch diagonal LED-backlit HD anti-glare display or 14-inch diagonal LED-backlit HD+ anti-glare display. Graphics feature is provided with the use of either NVIDIA NVS or Intel HD or Microsoft DirectX 10.1 graphics processor. It has an optional 2 MP webcam. After long period of use, your HP EliteBook 8440p laptop may develop shutdown issues; just like all other systems.
Some of the reasons and resolutions for HP EliteBook 8440p laptop shut down issues are discussed below:
- 'Selective suspend' is enabled
- Problem in battery
- Virus or malware attacks
- Incompatible driver installed
'Selective suspend' is enabled
Your system might no longer shut down correctly after attaching a keyboard, a mouse or another USB-based input. This can occur when the 'Selective suspend' functionality is enabled on a device that does not support it. To resolve this issue, disable power management of the input device hub. You could disable it from the 'Device manager'.
Problem in battery
If your laptop does not shutdown properly, you must check the battery of the laptop. The laptop battery connects to the bottom of the laptop. Therefore, you need to make sure that it is fastened properly to the battery port. In addition, if your laptop’s battery fails to align properly with its pin, you need to adjust it until it fits perfectly in the space.
If your system suffers from malware or virus attacks, sometimes you could not perfectly complete the shut down process in the laptop. This is because virus or malware change the content of the program corresponding to the shut down process. In order to free your laptop from virus or malware attacks you need to install Antivirus software. In addition, it is better to your system that you must perform virus scan periodically that help your laptop to kill infected virus. By installing Windows Defender with Antivirus software, your system could have added protection.
Another common reason for your laptop not to shutdown is due to driver incompatibilities. If the drivers installed for any hardware device are incompatible, corrupt or damaged, it can cause the computer to lockup when shutting down. To resolve this issue you need to check that the Windows 'Device Manager' does not have any conflicts or issues. Then from 'Start' menu, select 'Settings' and choose 'Control Panel'. Then double-click on 'System' and click on the 'Performance' tab. Then check the hardware list and verify the drivers installed are compatible.