Shuts down in HP EliteBook® 8740w Mobile Workstation

Suggestions for troubleshooting shut down issues in HP EliteBook 8740w Mobile Workstation

HP EliteBook 8740w Mobile Workstation shutting down suddenly can be due to many reasons. It could be either due to software problem or a virus that has infected the system and eventually led to a hard drive problem. Perhaps the motherboard or another internal device could be faulty. It can also be caused due to overheating and hard disk drive crash.

The possible reasons for shut down issues in HP EliteBook 8740w Mobile Workstation and troubleshooting tips are discussed in the following points.

• System shut down while working on the Internet
• Checking out for viruses and dust in the computer
• Hardware failure in HP EliteBook 8740w Mobile Workstation

System shut down while working on the Internet

If the computer shuts down while working on the Internet, it could be due to a software problem. It could be either due to recent program or an update to a program installed on the system. The reinstallation of a recently installed program could sometimes fix the issue. Most of times, it is due to downloadable software where the user has to essentially utilize system restore to make the system function smoothly again. If it fails then user has to uninstall any software including the downloaded program that has been installed recently.

Checking out for viruses and dust in the computer

The user has to primarily check for viruses and dust if HP EliteBook 8740w Mobile Workstation shuts down suddenly. The user should perform a full system scan with an efficient antivirus and antispyware program. Overheating of the computer could also cause shut down issues. Regularly clean the computer, especially the air vents to ensure air circulation.

The most common hardware cause of sudden shut down in HP EliteBook 8740w Mobile Workstation is memory. It could be either due to motherboard or a memory module. A very useful free tool to test memory is the Windows memory diagnostic tool which is available from Microsoft. This tool tests the RAM on system for errors. If the user downloads this tool then it is also advisable for the user to download and read the memory diagnostic user guide.