Shut down in HP ENVY® 13 Edition
Do you know what causes HP ENVY 13 Edition to shut down suddenly and the tips to resolve the issue?
Many users of HP ENVY 13 Edition keep experiencing problems with their notebooks getting shutting down unexpectedly. Most of these random system shut down problems make the notebooks to reboot either into Windows or sometimes into Windows recovery. They also reboot even before they successfully startup. The reasons for these shut down are varied and that's why, finding solutions to these problems can be tricky or even impossible by users without assistance from tech experts.
To have a better understanding of these shut down problems, it is important to review the following points:
- The possible reasons for HP ENVY 13 Edition to shut down suddenly
- Tips to resolve the issue
- How the issues affect performance
The possible reasons for HP ENVY 13 Edition to shut down suddenly
Reasons for the shut down problem may not be obvious but it is important to have carefully diagnose reasons to find out solutions. For a long time, overheating in the HP ENVY 13 Edition has been the major cause of random shut downs. Graphics cards have also cause these problems to arise. Storage devices like hard drives containing the operating system if found faulty would definitely fail to allow important system files being fetched from their locations and lead to sudden crashes. Memory sticks hardware failure would also not allow loading content and would therefore, lead to sudden shut down and rebooting. Faulty device drivers especially for graphics controllers also cause sudden shut down.
Tips to resolve the issue
When seeking for solutions to these problems, the best starting point would be using the Windows Event Viewer to see if it logged any errors around the time of the sudden shut down or crash. Information obtained from it may point towards the problem if well analyzed. Ensuring devices fitted on motherboard slots may help as loose ones can cause problems. Rebooting and pressing 'F11' to access the system recovery utilities to run hardware tests may help as it lists all error messages when found. Device drivers should be frequently updated by downloading from manufacturers sites.
Frequent sudden shut down in HP ENVY 13 Edition may interrupt users trying to accomplish their important tasks leading to less or no productivity. A lot of time is spent in troubleshooting to resolve problems rather than working with the system.