Troubleshooting HP Laptop Battery not charging Issue
Are you facing trouble charging the battery of your HP laptop?
Well, there can be several reasons for this, which if looked into promptly, can be easily rectified. You can start by checking the cord, outlet and connection and if that doesn’t help you can always change the battery management settings of the HP laptop, before you think of replacing the battery.
Here are the troubleshooting procedures for the HP laptop battery not charging issue:
Step 1: Troubleshooting
- Plug into a different outlet: Start with unplugging the laptop from the present outlet and then plugging into a different outlet in a different room. Sometimes it happens that the HP laptop power adapters stop working temporarily to protect it from power supply issues.
- Check the cord: Check the whole length of the power cord for any dents, tears and worn down filling. Also, check the power brick if it is burnt or distorted. If so, purchase a new power cord.
- Check the connection: Check carefully if the power cord’s attachment to the HP laptop is loose. If so, unplug the cord, and clean the dust and other fragments. If there are bent pins and other damages, which may be model specific, then take your cord or laptop for repair to a service center.
- Remove battery and restart: Shut down the laptop and unplug it from the power outlet and then remove the battery. Leave the battery outside the laptop for some time and then put it back again and restart the laptop. Now, plug the laptop to the power outlet and wait for some time to check if it works.
- Cool down the laptop: Sometimes, overheating also causes problems in the charging process. If the laptop battery is overheated, shut down the laptop and let it cool down. Blow compressed air from an angle into the fan vents if you haven’t recently cleaned the vents of the laptop.
- Start laptop without battery: Shut down the laptop and then remove the battery and plug the laptop in the power outlet. If the laptop doesn’t start, then there is a problem with the power cord and you need to replace it. But, if the laptop starts, there could be an issue with the battery, which may either be dead or need replacement.
Step 2: Battery management settings
Sometimes, changing the battery management settings and drivers of the laptop can also work in case your laptop battery is not getting charged. Here’s how you do it:
- Check Power settings: Go to ‘Start’ menu then go to Control Panel and then to Power Options. The “low battery level” setting may be set at a high level, which may be causing the laptop not to charge. Restoring the settings to default is the best way to deal with this problem.
- Open Device Manager: Go to Start Menu, click on Control Panel and then System and Security and then Device Manager. When inside the Device Manager, look for the battery settings and expand the tab.
- Update the driver software: Once you have expanded the Battery tab, right click on Microsoft ACPI-Compliant Control Method Battery and click on Update Driver Software. Once the update begins follow the instructions on the screen to complete it.
- Restarting the Laptop: To let the updated driver take effect, restart the computer. If the laptop still doesn’t charge, repeat the Update driver step again in the battery section and then restart the laptop.
- Reinstall the Driver: If the laptop battery still doesn’t charge, consider uninstalling and then reinstalling the driver. To do so, right click on the Microsoft ACPI-Compliant Method Battery and then click on Uninstall. After the process is complete, click on the Scan for hardware changes toolbar and press ‘Scan’ for hardware changes. Once the driver is reinstalled, restart the laptop.
These steps can help solve the battery not charging issue with your HP laptop. But, if the problem persists, call iYogi technicians at our toll free number and get assistance in solving the issue.