Touch pad issues in HP ProBook® 4710s Notebook PC
What are the various touch pad issues that can crop up and how to resolve them in HP ProBook 4710s?
The HP ProBook 4710s is a low-priced 17 inch business notebook primarily designed to provide businesses with a good desktop replacement notebook without breaking the bank. It is powered by Intel Core 2 Duo P8700 2.53GHz Processor (3MB L2 cache, 1066MHz FSB) and comes pre-loaded with Microsoft Genuine Windows Vista Business (32-bit). Other features of ProBook 4710s include ATI Mobility Radeon HD 4330 512MB, 4GB DDR2 800MHz RAM, 320GB 5400RPM HDD and much more. Upcoming sections would provide more details about the issues that could come in ProBook 4710s. After the keyboard, the touchpad of your laptop is the most commonly used input device. If your touchpad stops working, it would be hard, but not impossible to use your laptop. A broken touchpad, while inconvenient, does not essentially require repairs.
Here are the details for you to solve the touchpad issues that could come in ProBook 4710s:
- Issues with the driver
- Connection issues
- Possible solution
Issues with the driver
If the driver does not work properly then your computer is likely to malfunction. Drivers are pieces of software that are used to control the computer’s hardware. It is possible that a virus activity or some user error could have damaged or removed the driver. To check the driver problem, access your computer’s ‘Device Manager’. If there is a problem with the driver, then you should download a replacement driver from the website of the manufacturer.
If the touchpad driver works properly but the touchpad still does not function, then it is possible that the connection might have failed. Checking and repairing the connection would require the computer to be partially disassembled. While it's unlikely, there is a chance that the touchpad's connection to the motherboard might have broken, perhaps due to heating malfunctions or some other internal problems.
If your touchpad stops working, then you should try to connect a mouse to your computer by USB, if your computer has those ports. The computer should automatically detect and install the mouse, giving you the mouse functionality. If your computer does not automatically detect and install the mouse, then you might have to search for a driver for your mouse on the manufacturer's website. This could be done till the touchpad has been fixed.